Returns & Exchanges

We want you to love your Wild Baby purchase! If something isn't quite right, we're happy to offer an exchange or store credit on eligible items that meet the conditions below.

Please note that we do not offer refunds.

Return Eligibility

Returns or exchanges must be requested:

• Within 14 days of purchase for in-store purchases.

• Within 14 days of delivery for online orders.

To be eligible for a return or exchange, items must:

• Be unused, unworn, and unwashed.

• Be in original, saleable condition.

• Have all original tags attached (where applicable).

• Include proof of purchase (receipt or order confirmation).

Once your return has been received and inspected, your exchange or store credit will be processed.

Final Sale Items

The following items are Final Sale and cannot be returned or exchanged:

• Sale and clearance items

• Holiday and seasonal merchandise

• Swimwear

• Bath and body products

• Opened or used products

• Gift cards

• All orders shipped to the United States

From time to time, additional products may be marked as Final Sale. These items will be clearly identified at the time of purchase.

Online Returns (Canada)

To start a return, please email hiwildbaby@gmail.com with your order number and the item(s) you'd like to return.

Once your return has been approved:

• Return shipping costs are the customer's responsibility.

• Original shipping charges are non-refundable.

• We recommend using a trackable shipping service, as Wild Baby is not responsible for returns lost or damaged during transit.

• Once your return has been received and inspected, your exchange or store credit will be issued.

In-Store Purchases

Eligible in-store purchases may be exchanged or returned for store credit within 14 days of purchase, provided they meet the return eligibility requirements above.

Online Order Cancellations

Online orders may be cancelled for a full refund within 1 hour of purchase.

After this time, your order may already be in processing and we cannot guarantee that changes or cancellations can be accommodated.

We're Here to Help

We truly want you to be happy with your Wild Baby experience. If you have questions about sizing, product details, or whether an item is eligible for return, please reach out before placing your order—we're always happy to help.

If there's ever an issue with your order, please contact us at hiwildbaby@gmail.com. While our policies are in place to ensure fairness and consistency, we'll always do our best to find a solution whenever possible.